Shipping Policy
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Processing Time
Orders are packed within 2 business days after payment is received.
Orders placed on weekends or public holidays will begin processing on the next business day.
During peak periods, processing times may be slightly longer.
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Shipping
We currently ship Australia-wide.
Estimated delivery times after dispatch:
Metro areas: 2–5 business days
Regional areas: 4–8 business days
Remote locations: 5–10 business days
Delivery timeframes are estimates only and may vary depending on the courier and your location.
We are currently working on international shipping and will keep everyone updated
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Tracking
Once your order has been dispatched, you'll receive an email with tracking information so you can follow your parcel's journey.
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Incorrect address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is supplied, additional shipping charges may apply if the parcel needs to be resent.
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Delays
While we do our best to dispatch orders promptly, Chapter & Crumb cannot guarantee delivery dates once parcels have been handed to the shipping provider.